SoCal Mind and Body

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Terms and Conditions




SoCal Mind and Body Medical Clinic

SMS Terms and Conditions

Effective Date: July 5, 2026

By opting into SMS communications from SoCal Mind and Body Medical Clinic ("SoCal Mind and Body," "we," "our," or "us") through our website, intake forms, appointment scheduling systems, or any other medium, you consent to receive text messages from SoCal Mind and Body Medical Clinic.

Purpose of SMS Communications

SMS communications are used solely for:

  • Appointment scheduling and scheduling-related communications
  • Appointment reminders and confirmations
  • Medication refill requests and refill-related communications

We do not use SMS messaging to collect sensitive medical information, clinical histories, diagnoses, treatment details, insurance information, payment information, or other protected health information beyond what is necessary to facilitate scheduling and medication refill requests.

Information Sharing

Scheduling information and medication refill requests transmitted through SMS may be shared only as necessary with:

  • Headway and its affiliated scheduling and practice management services associated with your care
  • Pharmacies designated by you for the purpose of processing medication refill requests

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message Frequency

Message frequency varies depending on your appointment activity, refill requests, and communication needs.

Fees and Charges

Message and data rates may apply according to your mobile carrier's plan. You are responsible for any fees charged by your wireless carrier.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages from us unless you subsequently provide renewed consent.

Help

For assistance, reply HELP to any message or contact our office directly.

Privacy Policy

For information regarding how we collect, use, and protect your information, please review our Privacy Policy at www.socalmindandbody.com.

No Emergency Communications

SMS messaging is not monitored continuously and should not be used for medical emergencies, urgent medical concerns, or time-sensitive situations. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Consent

By providing your mobile phone number and opting into SMS communications, you acknowledge that you have read and agree to these SMS Terms and Conditions and consent to receive SMS messages from SoCal Mind and Body Medical Clinic for the purposes described above.




Copyright © 2026 SoCal Mind and Body - All Rights Reserved.

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